These are testing times for the healthcare community. We are in the middle of an unprecedented, once-in-a-lifetime pandemic that has affected more than 25 million human lives so far. The government decided to lock down many cities and towns, rightly so, but it also affected the OPD services for millions of chronic patients and for non-serious conditions. This article tells how you can a run virtual OPD during Covid 19 pandemic so you can continue to treat patients in these difficult times through telemedicine.
If you consulting patients at clinic. Click here to read how OPDlift can help you practice social distancing safely at your clinic without affecting patient volume, while consulting patients online.
Following these three simple steps, you will be able to start consulting patients within 4 hours. And that too, without requiring any additional device, setup or training. So read on and you will be on your way to digitally consult your patients without any fear of spreading infection.
Step 1, Online Appointment Booking: We will create a webpage through which patients can book appointments with you. In order to create this webpage, we will require basic information such as your specialization and OPD timings. This information can be shared over email or WhatsApp and your exclusive webpage will be ready within 3 hours.
See the sample webpage for clinic. We will also add this to your clinic’s Google Maps so that new patients can easily find you and book appointments online.
Step 2, Online Payment: Consultation fees can be collected in a method of your choice – UPI (PhonePe, BHIM, Google Pay), Wallet (PayTM), QR code or Netbanking via NEFT/IMPS. Whichever mode is convenient to you, will be displayed along with the consultation fees. The payment will come directly to your account so you do not have to worry about cross-checking with us at any time. We do not take any commission on your consultation fees. We work on a fixed monthly fee with clinics, learn more about our charges here.
Step 3, Consultation: Once the appointment is booked, you will be notified to consult the patient over a phone or video call, as per your comfort and requirement. Consultation slots will be pre-booked and you will be able to see the queue of patients and schedule automatic follow-ups. You can shift between online and real consultations as our system works for walk-in patients, equally well. Once the consultation is over, you can easily share the prescription with the patient by one-touch from within our app. You won’t have to type the prescription on your mobile. You write it on your letterpad in the usual way using pen & paper. Please remember to write “Telemedicine” or “Teleconsultation” at the top of the prescription to avoid any medico-legal liabilities in future. You can read more about ways to share the prescription in online consultation here.
And we are done. It is really that simple and your patients will continue to avail your monitoring and consultations. Please call us at 80884 39968 or email at firstname.lastname@example.org to activate your account within a few hours. Team OPDlift is working hard (remotely!) so you can start consulting your patients as early as possible.
Further reading: Frequently Asked Questions (FAQs) about OPDlift: For Doctors who wish to practice telemedicine on a compliant platform.